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Frequently Asked Questions (FAQ)
Q1: How do I track my order? A: Once your order ships, you’ll receive a tracking link via email. You can also contact us at Spartanbuff103@gmail.com for tracking help.
Q2: Can I cancel or change my order? A: Orders can be canceled or modified within 12 hours of placement. Please email us as soon as possible to request changes.
Q3: What if I received the wrong or damaged item? A: Contact us within 7 days of receiving the order. Include your order number and photos of the issue. We’ll fix it quickly.
Q4: Do you ship internationally? A: Yes! We ship worldwide. Delivery times vary based on location. International customers are responsible for any customs fees.
Q5: What payment methods do you accept? A: We accept Visa, MasterCard, American Express, Discover, PayPal, and other secure payment methods at checkout.
Q6: How do I start a return? A: Email us at Spartanbuff103@gmail.com with your order number and reason for return. We'll guide you through the process.
Q7: Are your products covered by a warranty? A: While we don’t offer formal warranties, if something’s wrong with your order, we’ll do our best to make it right.
Q8: Is it safe to shop on SpartanBuff? A: Absolutely. Our site uses SSL encryption and trusted payment gateways to ensure your information is secure.
Q9: How long will it take to receive my refund? A: Once we receive and inspect your return, refunds are issued within 5–7 business days to the original payment method.
Q10: How can I contact customer service? A: Email Spartanbuff103@gmail.com or call 1-877-427-2923 (Mon–Sat, 9am–5pm Eastern).